1. Eligibility for Returns: Nimsacare accepts returns only in the case of broken items or spillage during transit. We take great care in packaging our products to minimize the risk of damage, but in the rare event that your items arrive in unsatisfactory condition, please contact us immediately.

2. Return Procedure: To initiate a return, please contact our customer service team within 48 hours of receiving your order. Provide detailed information about the issue along with photographic evidence if possible. We will assess your claim and provide instructions for returning the damaged items.

3. Refund Process: Upon receiving and inspecting the returned items, we will process your refund within 5-7 business days. Refunds will be issued via the original method of payment used during the purchase.

4. Return Shipping: Nimsacare will cover the cost of return shipping for damaged items or spillage cases. We may provide a prepaid shipping label or reimburse your return shipping expenses, depending on the situation.

5. Exclusions: Please note that we do not accept returns for reasons other than broken items or spillage during transit. Due to the nature of our products, we cannot accept returns or offer refunds for products that have been opened or used.

6. Customer Satisfaction: At Nimsacare, your satisfaction is our top priority. If you have any concerns or questions regarding your order, please don’t hesitate to reach out to our customer service team. We are here to assist you and ensure that you have a positive experience with our brand.

By placing an order with Nimsacare, you agree to adhere to the terms and conditions outlined in our Shipping, Return, and Refund Policy. We appreciate your trust in our brand and look forward to serving you